Digital Wallets

A digital wallet is a service that saves a person's payment info so they can access saved credit and debit cards on trusted devices. When you use Blackbaud Merchant Services as your payment processor, you can accept digital wallets (such as Apple Pay and PayPal) for payments made through your online forms.

Supporters can pay with Apple Pay for one-time and recurring gifts when using a compatible Apple device with the latest version of iOS or iPadOS, watchOS, or macOS. For a website to accept Apple Pay, its domain must be verified with Apple.

  • Donation forms launched from a Blackbaud-hosted URL are already verified and display Apple Pay automatically.

  • Donation forms that are embedded or launched from a hyperlink or button on your organization's website, you must verify your domain. For more information on how to set up Apple Pay for Standard and Optimized Donation Forms, see Apple Pay Setup.

With Google Pay, supporters can make payments using a credit or debit card saved to their Google account.

  • Standard Donation Forms — Google Pay is not yet supported for Standard Forms.

  • Optimized Donation Forms — Google Pay is currently supported for one-time and recurring gifts. It automatically displays for payers during checkout in most web browsers.

To accept PayPal and Venmo through your online forms, connect your PayPal Business and Blackbaud Merchant Services accounts in the Blackbaud Merchant Services Web Portal. For more information, see Get Started with PayPal in Blackbaud Merchant Services Help.

  • Standard Donation Forms — PayPal is currently supported for one-time payments. After you connect your accounts, PayPal automatically appears during checkout for one-time payments.

  • Optimized Donation Forms — PayPal is not yet supported for Optimized Forms.

Note: PayPal is not yet available for recurring payments or on forms with Complete Cover or donor cover enabled.

Tip: To view and reconcile PayPal and Venmo transactions, and to view disbursements from PayPal, log into your PayPal business account.