Blackbaud Raiser’s Edge 7 Enterprise

Operating system

Windows Server 2019.

Note: Domain controllers, Small Business Servers and peer-to-peer networks, terminal servers and RDC access by workstations are not supported. (Review KB 105893 for more details.)

SQL server

SQL Server 2019 – *For additional steps required when migrating to SQL 2019, see KB 196038.

Processor (CPU)

Pentium IV-class or higher, 2 GHz minimum for large networks. SQL Server provides enhanced support for Windows servers with multiple processors. It is designed to improve the performance of multi-user databases under heavy use and increase the workload the database can handle. It can also handle larger databases and/or a large numbers of users (20 and more).

A dedicated database server, especially with high user loads and activity, should be considered. No mission-critical databases or other client/server applications, including other Blackbaud applications, should run on the same server. If you run more than one client/server application on the same server, that server needs to exceed the minimum requirements for optimal performance.

Note: Larger networks and databases require faster processors.

Maximum supported memory (RAM)

SQL 2019 Standard – 128 GB

SQL 2019 Enterprise – Maximum that your OS allows.

Note: SQL Server can dynamically allocate the optimal amount of memory (or cache) to the database to increase performance. Consider purchasing more than the required RAM to allow for a larger cache.

Disk space

1 GB minimum for Raiser’s Edge program, system, and database management console files and an additional 500 MB for the workstation deployment files, which can be installed in a different location. Additional space is required for the database.

Note: Requirements vary, depending on the number of records and the additional modules used. Review the table below:

Hard disk

A high-performance disk subsystem, such as SCSI-2 and RAID technology, is recommended.

Third-party software

Luminate Online Integration

Supported Versions

Raiser’s Edge 7.96 patch 1 or higher is required.

Operating System confirmed compatibility

• Microsoft .NET Framework Full Build 4.6 (Client Profile and Extended) is required on the server and all workstations that will be running the Luminate Online Plug-In
• Windows Server 2012 (64-bit), SP1
• Windows Server 2012 R2 (64-bit)
• Windows 2003 is not supported

Environment requirements

• Internet Connection: The machine on which your web service is installed must have a permanent internet connection, and access to The Raiser’s Edge. Blackbaud recommends using a high-speed internet connection.
• Firewall: Outbound traffic must be allowed over ports: 80 (http), 443(https), and 9350-9354.
  If you would like to restrict outbound traffic to our RELO Azure services the range of IP addresses are documented here: https://www.microsoft.com/en-us/download/details.aspx?id=41653. The IP address ranges listed for the US South Central data center are the ones that are applicable. Please ensure that you don’t have a firewall rule preventing outbound traffic to these IP ranges.

Address Accelerator

This optional subscription service is available via download from our web site.

Raiser’s Edge Mobile Web Service

In order for mobile users to connect to your database in Raiser’s Edge, you must have the Mobile Service for Raiser’s Edge installed and running on your server or a single workstation that stays on, and is always connected to the Internet.

Note: Raiser’s Edge does not need to be open and running at all times for users to use the mobile application. Rather, the server or workstation just needs to remain on.

Supported Devices:
Android – v2.2 and above
iOS – iPhone, iPad, iPod Touch v4.4 and above

Recommendation disclaimer

System recommendations are based on information available on the last updated date. They are published only as a guide and relate solely to Blackbaud software. Performance and response time are affected by many factors related to hardware (such as RAM, processor speed, and hard disk subsystem performance), network configuration (such as NIC performance, cable type, topology, operating system, parameters, and traffic), and the database (such as size, number of concurrent users, and the type of activities each user is performing).

In addition, network and workstation operating systems, third-party software products, and our own products are continuously updated with new features and options, which often place greater demands on hardware. Blackbaud recommends the purchase of top-of-the-line equipment when possible and that organizations budget for continual upgrades to their system. Blackbaud staff may provide limited informal guidance based on information made available. However, neither these system recommendations nor our staff’s guidance constitute a guarantee of compatibility, outcome, or performance. We encourage organizations to consult their own systems staff or outside technical experts to ensure appropriate results.

Note: System recommendations are subject to change. Before making any purchase or installation decisions, ensure you have the latest system recommendations and check for third-party compatibility information in Knowledgebase. If you use multiple Blackbaud products, refer to the system recommendations for each product; the total recommendations may be different from what is listed above. For additional assistance, contact Blackbaud Support.

Security recommendation

Blackbaud employs security best practices for all Blackbaud OnDemand systems, including the protection of all systems and information located at the Blackbaud Data Center, as well as communications between systems at the Blackbaud Data Center and client servers and workstations.

Although Blackbaud makes every effort to ensure the security of client data, it is imperative that organizations also employ security best practices at their site(s) and on their workstations.