AI Strategy
More potential. More progress. AI built for social impact.
We’re helping our customers go further, faster with our Intelligence for Good® AI strategy commitment.
Powerful
Fueled by the world’s most robust philanthropic database
Convenient
Ready-to-use AI tools directly in-product
Responsible
Built on our trustworthy AI framework
“Our customers are saving countless hours and uncovering billions in new fundraising potential with our Intelligence for Good AI commitment—but we’re just getting started. We’re pushing what’s possible to drive even greater impact with responsible Blackbaud AI.”
—Blackbaud Chief Data and AI Officer, Carrie Cobb
Advanced AI solutions to drive real impact.
We’re advancing our AI capabilities every day, bringing breakthroughs to our customers through a strategy that brings together:
- The world’s most robust philanthropic database to drive game-changing insights.
- Deep sector expertise to build AI applications that enhance and streamline key customer workflows.
- Actionable analytics to transform data into predictive insights that help our customers make smarter decisions.
- A wide array of modern AI technologies to power real-time coaching and assistance, actionable insights and recommendations, and content generation for fundraisers, teachers, CSR pros, and more.
- Plus, Agents for Good™ – Blackbaud’s virtual team members, designed to support nonprofits by augmenting their teams with trusted intelligence.
Making AI easy to adopt.
We’re unlocking AI’s potential for social impact orgs, making it easier to access and simpler to use by:
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Building complete, ready-made AI solutions within our products that address key challenges in fundraising, stewardship, corporate impact, education processes, and more.
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Accelerating the availability of AI partner solutions in the Blackbaud Marketplace.
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Investing in social impact-focused AI companies that are solving key customer challenges through our Social Good Startup Program.
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Providing a free, sector-specific certification with the AI Coalition for Social Impact to equip our customers to use AI effectively and ethically in their work. Available January 2026. Join the waitlist
Fundraising in the AI Era
We surveyed hundreds of nonprofit and education professionals to explore how AI, digital growth, and technology adoption are transforming fundraising results.
Responsible and trustworthy by design.
Navigating new tech frontiers is a serious responsibility. We steadfastly prioritize a trustworthy approach to AI that’s grounded in:
- Fairness, inclusiveness, reliability, and trust as the foundational principles of Blackbaud’s trustworthy AI framework.
- Passionate curiosity to spark debate, challenge assumptions, and ensure that AI is applied responsibly in the social impact sector.
- Proactive engagement with customers, partners, and legislative bodies to address potential ethical issues before they happen.
- Data leadership and expertise spearheaded by Blackbaud’s Chief Data and AI Officer, Carrie Cobb, who was honored as one of DataIQ’s 100 Most Influential People in Data in 2025.
Our AI strategy is already fueling game-changing results.
Billions
in untapped revenue potential identified
20%
increase in high-value prospects assigned to fundraisers*
3x
average gift size (compared to industry average)*
The level of detailed insights has not only improved our outreach efforts but also significantly improved my team’s ability to build and maintain relationships with donors.
Charlie Coleman
Associate Vice President of Development
Texas Southern University
AI News and Updates
All the Biggest Announcements from bbcon 2025
bbcon 2025 brought thousands of social impact leaders together for three days of innovation, connection, and bold announcements. From seismic shifts in AI to product breakthroughs that make work easier and impact faster, this year’s event was all about helping organizations move with more confidence, connection and possibility. …
Blackbaud Unveils Seismic Shifts in AI Innovation, Rolling Out 70+ Embedded, Sector-Specific Capabilities and Unlocking New Possibility for Social Impact
Blackbaud announced a massive array of new embedded AI capabilities coming to its product portfolio, along with bold commitments to eliminate barriers that prevent nonprofits and other mission-driven organizations from fully harnessing responsible AI— including spearheading an industry coalition to confront systemic challenges. …