Blackbaud Merchant and Payment Services
Gateway Interconnect Fees
Gateway Interconnect Fees apply to Blackbaud customers who process transactions through supported third-party payment gateways. These fees are necessary so that Blackbaud can continue to maintain PCI compliance for its software, services, and connections to third-party products (such as those highlighted below).
In addition to paying Interconnect Fees, customers are responsible for negotiating their own contract and rates for the payment gateway and processor.
Note: There are no interconnect or overage fees when you process through Blackbaud Merchant Services, our integrated payment processing solution. Blackbaud Merchant Services works with all products listed below as well as Blackbaud MobilePay Terminal™.
Supported Gateways by Product
Due to the resource requirements needed to maintain and support each gateway’s integration, Blackbaud only supports a small number of third-party payment gateways. Customers who choose not to process through Blackbaud Merchant Services must purchase their gateway, payment processor, and merchant accounts separately from Blackbaud.
- Blackbaud Altru: Cybersource
- Blackbaud CRM: Bambora**, Cybersource
- Blackbaud Billing Management: IATS**
- Blackbaud Enrollment Management: Authorize.net, IATS**, Payflow Pro
- Blackbaud eTapestry: Bambora*, Cybersource*, IATS**
- Blackbaud Internet Solutions: Bambora**, Cybersource, IATS**
- Blackbaud Learning Management: Authorize.net
- Blackbaud Luminate Online: IATS**
- Blackbaud NetCommunity: Bambora**, Cybersource, IATS**
- Blackbaud Raiser’s Edge: Bambora**, Cybersource, IATS**
- Blackbaud School Website: Authorize.net, IATS**, Payflow Pro
- Blackbaud Student Information System: Authorize.net, IATS**, Payflow Pro
- Blackbaud TeamRaiser: IATS**
- Blackbaud Tuition Management: Vantiv
*In eTapestry, Bambora and Cybersource are available only for currencies other than U.S. or Canadian dollars.
**Currency restrictions apply. For more information, contact your Account Manager.
Note: Blackbaud will soon end its support of Authorize.net (effective May 31, 2024), Bambora (effective 6 August 2024), and Payflow Pro (effective May 31, 2024).
Feature Support
Some features — such as digital wallets, Credit Card Updater, and SCA for EEA currencies — are not available with Tier 3 gateways. These benefits are only available with Blackbaud Merchant Services.
| Gateway |
Strong Customer Authentication (SCA) |
Blackbaud Checkout |
Digital Wallets (Apple Pay, Google Pay) |
Payments API |
|||||
| Blackbaud Merchant Services |
Y |
Y |
Y |
Y |
Y |
Y |
Y |
Y |
Y |
| Cybersource |
N |
Y |
N |
N |
N |
N |
N |
N |
N |
| IATS |
N |
N |
N |
N |
N |
N |
N |
N |
N |
| Bambora |
N |
Y |
N |
N |
N |
N |
N |
N |
N |
Blackbaud Interconnect Fees
Note: Interconnect Fees don’t apply for customers who process through Blackbaud Merchant Services. For a list of current Blackbaud Merchant Services rates, see Blackbaud Merchant Services Processing Fees.
Gateway Interconnect — usage-based monthly billing option*:
The following charges apply to successful transactions.
BBPSPAYFLO-USG – Payflow Pro Gateway Interconnect
BBPSAUTHNET-USG – Authorize.Net Gateway Interconnect
BBPSIATS-USG – IATS Gateway Interconnect
BBPSCYBER-IC-USG – Cybersource Interconnect (Referral)
LO-USG – Luminate Online Usage
USD PRICE: $0.35/transaction (Invoiced monthly, a $25/mo minimum applies)
CAD PRICE: $0.35/transaction (Invoiced monthly, a $25/mo minimum applies)
AUD PRICE: $0.20/transaction (Invoiced monthly, a $20/mo minimum applies)
GBP PRICE: £0.30/transaction (Invoiced monthly, a 20£/mo minimum applies)
EUR PRICE: €0.30/transaction (Invoiced monthly, a 20€/mo minimum applies)
* Contact your account manager for availability and pricing in additional foreign currencies
BBPSK12ANNUAL – Annual Payment Services Interconnect Fee for K-12 Schools
Gateway Interconnect — annual-based billing option for K-12:
| Annual Transactions | USD Price | CAD Price |
| 1,500 | $450 | $440 |
| 2,000 | $600 | $600 |
| 4,000 | $1,200 | $1,165 |
| 6,000 | $1,800 | $1,750 |
| 8,000 | $2,400 | $2,335 |
| 10,000 | $3,500 | $2,920 |
| Over 10,000 | Contact Blackbaud for Pricing | Contact Blackbaud for Pricing |
BBPSIPPAY – IP Payments Gateway Interconnect Fee
Gateway Interconnect — annual-based billing option
IP Payments is available for Australian and New Zealand dollars only.
| Annual Transactions | Price |
| 12,000 | $1,800 |
| 30,000 | $3,600 |
| 60,000 | $6,000 |
| 120,000 | $9,600 |
| 200,000 | $14,000 |
| 300,000 | $18,000 |
| 400,000 | $20,000 |