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  • Blackbaud Merchant Services Tier 1 Processing Fees

Blackbaud Merchant and Payment Services

Blackbaud Merchant Services Processing Fees**

Setup: $0, Monthly: $0

Pricing by Currency

U.S. Dollars (USD)

  • Visa, Mastercard, Discover, Diners Club, JCB: 2.99% + $0.30 per transaction (USD)*
  • American Express: 3.5% + $0.30 per transaction (USD)
  • ACH/Direct Debit: 1% + $0.30 (max. $5) per transaction (USD) and $5.00 per returned transaction (USD)
  • PayPal: 2.9% + $0.30 per transaction
Tap to Pay for iPhone

Customers processing in U.S. dollars and using the most recent version of Blackbaud MobilePay Terminal can now use Tap to Pay on iPhone for a quick, secure, and convenient way to take payments or donations. Blackbaud charges an additional $0.15 per Tap to Pay for iPhone transaction. Rates for transactions are as follows:

  • Visa, Mastercard, Discover, Diners Club, JCB: 2.99% + $0.45 per Tap to Pay for iPhone transaction
  • American Express: 3.5% + $0.45 per Tap to Pay for iPhone transaction

Canadian Dollars (CAD)

  • Visa and MasterCard: 2.79% + $0.30 per transaction (CAD)
  • American Express: 3.5% + $0.30 per transaction (CAD)
  • ACSS/Direct Debit: 1% + $0.30 (max. $5) per transaction (CAD) and $5.00 per returned transaction (CAD)
  • PayPal: 2.9% + $0.30 per transaction (CAD)

GBP – Pound Sterling

  • Visa, MasterCard, Discover, Maestro: 2.79% + £0.20 per transaction (GBP)*
  • American Express: 3.50% + £0.20 per transaction (GBP)*
  • PayPal: 2.9% + £0.20 per transaction (GBP)

EUR – Euro

  • Visa, MasterCard, Discover, Maestro: 2.79% + €0.20 per transaction (EUR)*
  • American Express: 3.50% + €0.20 per transaction (EUR)*
  • PayPal: 2.9% + €0.20 per transaction (EUR)

AUD – Australian Dollars

  • Visa, MasterCard, and American Express: Rates are dependent on transaction volume. Please contact Blackbaud sales for further information.
  • PayPal: 1.1% + $0.29 per transaction (AUD)

NZD – New Zealand Dollars

Visa, MasterCard, and American Express: Rates are dependent on transaction volume. Please contact Blackbaud sales for further information.

*Standard per-transaction chargeback fees apply ($15.00 USD, $15.00 CAD, £10 GBP, €15 EUR, $20 AUD, and $20 NZD)

**For information on effective rates in 2024, please see our FAQs here

Fee cover options

We remain committed to helping you raise more money to maximize your mission. Through our two fee-cover models, donor cover and Complete Cover™, we provide you and your supporters with payment and processing cost coverage options.  Both are optional and available with some Blackbaud donation and registration forms. For more information please visit Overview: Complete Cover and Donor Cover.

Donor cover

When enabled by your organization and a supporter elects to cover the processing cost, the flat rate listed below will apply for credit card transactions:

  • USD: 3.5% + $0.30 (ACH/Direct Debit: 1% + $0.30 (max. $5) per transaction)
  • CAD: 3.5% + $0.30 (ACSS/Direct Debit: 1% + $0.30 (max. $5) per transaction)
  • AUD: 2.1% + $0.26
  • NZD: 2.0% + $0.26
  • GBP: 3.50% + £0.20
  • Euro: 3.50% + €0.20

Complete Cover™

When enabled by your organization Blackbaud pays 100% of the fees (equal to or less than $3,000) on select donation forms regardless of the donor electing to cover the fees.

For more information on the capabilities for Blackbaud Merchant Services, applicable products and services, or to request a demo, please see Blackbaud Merchant Services on Blackbaud.com.