Yes. Blackbaud will be ending support for this solution on January 22, 2024.

After January 22, 2024, Blackbaud will no longer provide access to Church Management; you will no longer be able to log in and your data will no longer be accessible to you. Visit our resource site for more information including how to extract your data.

Blackbaud will no longer support any of Church Management capabilities or data after January 22, 2024. There will be no extended support or other options to use Church Management after that date.

Blackbaud remains committed to serving Faith-based organizations, with more than 1,600 customers in the U.S. and Canada today. Our industry-leading solutions for CRM, fundraising, financials, and education management will continue to serve these organizations.

Yes, if your organization will need a church management solution after January 22, 2024 you will need to find a different Church Management provider of your choosing. Blackbaud will be ending support for this solution on January 22, 2024

No, Blackbaud will no longer offer Church Management as a product after January 22, 2024. Organization will no longer be able to access the solution or data.

Yes, you can renew your existing contract as long as that date does not extend past January 22, 2024.

Yes. If your contract expires before the end of support date, you can only renew your contract until January 22, 2024.

Your Church Management subscription will be cancelled effective January 22, 2024. If you have paid beyond that date, we will credit back the amount due to you after the cancellation date.

Yes. If you are ready to end your contract before January 22, 2024, please contact us at blackbaudrenewals@blackbaud.com so
we can discuss your particular situation. Be aware that once you cancel your Blackbaud Church Management contract, you will no longer have access to your solution or your data after the end date of your contract.

You should choose an end date before January 22, 2024, that allows you time to complete the conversion to another product.

There are tools available to you for extracting your data. Please use these Knowledgebase articles to get the information you need.

To begin your transition to another provider, you will need to work with your preferred provider to establish a contract that meets your business needs. You will then determine your migration schedule from Blackbaud Church Management to your new provider and next steps you will need to take

You can move to any solution that is right for your business. Blackbaud will terminate your contract when you are ready to stop using Blackbaud Church Management. Please contact us at blackbaudrenewals@blackbaud.com so we can discuss your particular situation. Be aware that once you cancel your Blackbaud Church Management contract, you will no longer have access to your solution or your data after the end date of your contract. You should choose an end date that allows you to complete the conversion to another product.

You may choose any solution that meets your needs, and we recommend you begin the process of evaluating and selecting a provider now to ensure a smooth transition based on your timeline and needs.

Blackbaud wanted to make you aware of the opportunities to migrate including considering Tithe.ly’s Breeze Church Management solution and Ministry Brands easyTithe solution to work with a providers who specialize in church management if you choose to do so.

We have not shared customer contact information, contract details, pricing, data, or other customer-specific information to Tithe.ly, Ministry Brands or any other vendors. Blackbaud has worked with Tithe.ly and Ministry Brands to secure their commitment to offer a streamlined migration experience to Blackbaud Church Management customers.

No, you may choose any solution available in the marketplace to provide your next church management solution. However, Blackbaud suggests Tithe.ly or Ministry Brands as an option for your consideration because their Church Management solutions are known as best-in-breed solutions, meet the needs of most of our current Church Management customers, can be implemented quickly, and are generally less expensive for customers than Blackbaud Church Management.

No, your data belongs to you and Blackbaud will not provide it to a third party. You can provide access to your data to anyone you wish to assist with your transition. You can use this Knowledgebase article.

Financial Edge NXT customers can utilize the Microsoft Excel Journal Entry Batch Creator Add-In to import transactions from Breeze into Financial Edge NXT. This tool allows any customer that has Excel to directly connect with FE NXT inside of Excel and import a batch of transactions. If a customer can export their contributions from their Church Management solution into Excel and re-format them accordingly, they should be able to batch import with no issue. In the future, we intend to work with Tithe.ly and Ministry Brands to explore the development of a SKY Marketplace app that will directly integrate with Financial Edge NXT.

Customers should reach out directly to Pairsoft Customer Support to assist in the export of any scanned images using the Pairsoft Check Scanning application. Pairsoft was formerly known as White Owl Check Scanning.

Tithe.ly is a global leader in Church technology. Dean Sweetman and his son Barn developed the original mobile giving app for Tithe.ly in 2015 as a solution for their local church. Since then, Tithe.ly has grown into the global leader in digital giving, church engagement tools, and church management software. Tithe.ly provides the tools churches need to engage with their church online, stay connected, increase generosity, and simplify the lives of their staff. Learn more about Tithe.ly.

Ministry Brands is the largest software and services provider dedicated to serving churches, parishes, and dioceses across the U.S. The company serves nearly 90,000 mission-based organizations with integrated tools to manage members, giving, websites, worship planning, volunteer background screenings and more. In addition to continuous innovation, Ministry Brands prides itself on having more than 700 associates dedicated to providing human service and support to help customers amplify their impact on the world.

You can visit Tithe.ly’s site specifically created for Blackbaud customers.

You can visit Ministry Brands website to learn more about their products, or you can call them at 1-888-778-4843.