Blackbaud Merchant Services™

Simplified, Seamless Payment Processing

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Boost donation revenue with
payment processing built for nonprofits.

Zero Online
Transaction Fees

With Blackbaud’s unique fee offset option.

Up to 20% Higher Revenue

From increased donor engagement, conversions, and satisfaction.

Billions in Fraudulent Transactions Blocked

With Blackbaud’s enhanced security measures.

Payment Processing for
Everything You Need.

Raise more money on every transaction.

Enhance the power of each donation with features proven to increase conversion rates and gift sizes.

  • Increased conversions: Benefit from lower abandon rates and increased gift sizes with our donation and checkout forms

  • Recurring gift upsells: Easily convert one-time donors to recurring givers

  • Digital wallets: Accept Apple Pay, PayPal, Venmo, Google Pay, and all principal credit cards, catering to your donors’ preferences

  • Payments on the go: Accept payments anywhere from a mobile phone or tablet with Blackbaud MobilePay Terminal™

Blackbaud Merchant Services software stylized screens of a dashboard

Save more—with options you can’t get anywhere else.

Blackbaud Merchant Services is designed to save you money and make payment processing affordable.

  • Eliminate processing fees with Complete Cover™, which lets Blackbaud cover all processing fees*

  • No setup or hidden fees: Our transaction fees are transparent and simple to understand

  • Keep credit card data current and minimize declined transactions with real-time card updates from Credit Card Updater

  • Eliminate time-consuming manual reconciliation with free reporting and pre-reconciled bank deposits

  • Seamlessly integrate with all supported Blackbaud products

 

 

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Blackbaud Merchant Services Credit Card Updater has been incredibly useful in keeping our recurring active pledges up to date. It has saved us over $260,000 in revenue that could have been lost due to credit card numbers and expiration dates changing.

Elisa Iñigo

Director of the Donor Database, Archdiocese of New York 

Rest easy. You’re protected with us.

Don’t fall victim to fraud or settle for processes that waste your valuable time. We’re here for secure, fast transactions.

  • Fraudulent transactions blocked: Every year, we block over 2 million suspicious transactions

  • One of the industry’s lowest fraud dispute rates: We’re committed to maintaining the highest level of financial security

  • Effortless compliance: We adhere to PCI compliance standards to protect credit card data and ensure transactions are safe

  • Easy to set up and receive funds quickly: It takes only a few minutes to set up and get access to real-time transaction information and reports

Blackbaud Merchant Services software stylized screens of reporting

Everything in One Secure Place With Our API.

Unify your payment transactions across all your platforms with the Blackbaud SKY API.

  • Integrate your revenue sources like mobile canvassing apps, telephone fundraising, eCommerce sites, and web pages

  • Centralize forms of payments through one system using Blackbaud Merchant Services. Manage your financial reconciliation and disbursements in one place.

  • Keep payment data safe with our PCI-DSS compliant tokenization in Blackbaud’s secure payments database.

It’s easy to get started with the Payments API — even if you’re not a developer. Follow this guide on how to use the API endpoints, set up for development, and prepare your application for production.

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With Blackbaud’s Payments API, we can keep Blackbaud Merchant Services for all credit cards, direct debit, and digital wallet processing. Our accounting team saves time by not having multiple processors to reconcile.

Jon Beyer

Chief Information Officer
Evangelical Lutheran Church in America

Frequently Asked Questions (FAQs)

Our FAQs provide more information on how to incorporate Blackbaud Merchant Services into your existing Blackbaud product portfolio.

For a detailed list of the information required to set up a merchant account with Blackbaud Merchant Services, please view our setup guide.

When your organization first sets up an account with Blackbaud Merchant Services, you will be asked to provide these requirements when signing up.

In this Blackbaud University Learning Path for Payments, explore how to create a better payment experience for your supporters and raise more funds using Blackbaud Merchant Services and online donation forms.

No setup or hidden fees. Our transaction fees are transparent and simple to understand. For a complete fee summary please visit our Blackbaud Payment Processing Fees page.

Experience a payments partner who gets your mission.

Proven Experience

As the global leader in nonprofit software, we want you to leverage our expertise to help fuel your mission.

Intelligent Integration

Let us help you discover the strategy that unlocks your organization’s full fundraising potential.

Driven by Your Success

Driving your mission forward is what motivates us. With a community of experts, you’re never alone on your journey to success.

Request a Demo

Take the next step toward fully optimizing your organization’s payment processing and integrating it with your Blackbaud software.

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