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Maintenance Now that your solution has been implemented, you want to maximize your productivity and the efficiency of your software. We can help you realize these goals with a Blackbaud Advantage maintenance program.
When you enroll in Blackbaud Advantage, your organization will benefit from a comprehensive solution that combines the ongoing customer support and product updates you need to help you maximize your use of the software. You’ll receive unlimited, around-the-clock access to our extensive knowledgebase, support newsletters and downloads, and access to a network of peers through user groups and forums.
Each of our Blackbaud Advantage programs include:
- Fast, reliable customer support
- Around-the-clock access to support resources
- Latest software updates
- Support newsletters
- User communities
- Discounts on Blackbaud training and events
- Discounts on advanced technical services
For assistance in deciding which Blackbaud Advantage program is right for your organization, please contact us by phone at 800.468.8996 (option 4, sub option 1) or by email at maintenance@blackbaud.com. |
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