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Contact Blackbaud
Use the information below to contact us at our Charleston headquarters or contact our international offices.
To share feedback about any aspect of your relationship with Blackbaud, email feedback@blackbaud.com. Your satisfaction is important to us.
| Headquarters — Charleston, SC, USA |
| Phone (toll-free) |
1.800.443.9441 |
| Phone (international) |
001.843.216.6200 |
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| Fax |
1.843.216.6100 |
| Address |
2000 Daniel Island Drive
Charleston, SC, 29492-7541 | |
| Products and Services |
| Phone |
1.800.443.9441 |
| Fax |
1.843.216.6111 |
| Request information about Blackbaud's products and services. |
solutions@blackbaud.com |
| Request information about Blackbaud's International Conference on Philanthropy |
conference@blackbaud.com | |
| Customer Support |
| Online |
Visit Case Central |
| Phone (USA) |
1.800.468.8996 option 1 |
| Phone (Canada) |
1.877.255.2221 option 1 |
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| Phone (international) |
001.843.216.3372 |
| Fax |
1.843.216.6100 |
| Hours of operation |
Support analysts are available from 8:30 a.m. to 8 p.m. ET, Monday through Thursday, and 9 a.m. to 8 p.m. ET on Friday, excluding holidays. |
| For more information, review the Customer Support Guide (PDF 115K). |
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| Training |
| Phone |
1.800.468.8996 option 3 |
| Fax |
1.843.216.6100 |
Request Blackbaud University, regional, and
on-site training information. |
bbu@blackbaud.com | |
| Blackbaud Forms |
| Phone |
1.866.422.3676 |
| Fax |
1.866.262.9590 |
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Request information about Blackbaud software compatible, pre-printed checks, forms, tickets, and membership cards. |
forms@blackbaud.com | |
| Cambridge Regional Office — Cambridge, MA, USA |
| Toll Free |
1.888.876.2275 |
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| Main Phone |
1.617.583.8400 |
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| Fax |
1.617.354.0895 |
| Address |
1030 Massachusetts Ave.
Cambridge, MA 02138 |
| Request information about Target Analytics products and services. |
solutions@blackbaud.com | |
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